Customer Success

Upset woman looking at her cell phone

View From My Chair

How to Deal with a Bad Client Review

Every stylist has had to cope with an unhappy client. Here are some tips for managing whether or not they take it online.

American Salon Staff Nov 13, 2024 3:48pm

How to personalize a salon client visit

The Personal Touch: Tips to Make Salon Clients Feel Special

Aug 7, 2024 2:22pm

Teresa Romero Creative Director for Sam Villa doing a client consultation

Turn Your Client Consultation into a “Suitability Analysis”

May 2, 2024 11:22am