Multi-Location Beauty Business Owners to Meet in Tucson

Owners and franchisors of salon, spa, and barbershop chains are gathering this week to discuss topics relevant to their business model — such as multi-unit compensation, culture building across locations, and using AI in business management.

The 2024 conference of the International Salon Spa Business Network (ISBN) is ongoing in Tucson, AZ from April 8-10. ISBN is the only professional organization worldwide dedicated to owners, franchisors, and executives of beauty and wellness chains.

Keynote speakers for this year's event, titled Year of Impact, include:

Will Guidara, James Beard Award-winning restaurant owner and author, speaking on the topic Unreasonable Hospitality: How Giving People More Than They Expect Can Get You to No. 1.

Scott Klososky, digital entrepreneur and co-founder of tech consulting firm Future Point of View, speaking on the topic Harnessing the Power of Synthetic Intelligence; and

Tom Kuhn, CEO and Erin Bhansali, President of Qnity, a financial strategy company serving the beauty industry. They’ll be sharing insights from the Qnity Institute/ ISBN's recently released Pro Beauty Chain Compensation Study.

Other discussion topics include communications tactics that strengthen salon culture across locations, and social media strategy for beauty business chains.

The ISBN Government Affairs panel will also provide updates on two pieces of federal legislation that would impact its membership: The Small Business Tax Fairness and Compliance Simplification Act (aka the FICA Tax Tip Fairness Act) and the Cosmetology Licensure Compact.

The former would expand eligibility to beauty businesses for credits on employer-paid Social Security taxes for employee cash tips. The latter would pave the way for multi-state cosmetology licenses.